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Check that Earbuds are fully charged before use as low battery will affect performance. When opening BT connections, ensure that any other BT device is closed first
Hold touch panel on Earbud that is disconnected. This will then power on. If this still fails, place both back into the charging case, take out and re-sync.
Go into call setting and ensure that call is connected via the Earbuds ID
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.