Welcome To Our Support Centre!

Let's get you the information you need! Type in the product code or product description to help find your reflex active product support

Having trouble?

You'll find the code of your watch on the back of the case, it will be at least 8 digits long and start with RA. We'll need at least the first 4 digits of the code to locate the information you need. You can also search by Series number, for example 'Series 25'. Alternatively, you can look for an image or name of your product in the list below.
If your code has faded, then you can find the series number by accessing the watch settings>system>name
For any audio or tech products, if you are unsure which model you have you can check on your invoice, packaging or instructions. If you don't have any of these to hand, just pop in the type of product you have, for example speaker', and we'll show you the options to help you select the correct product.

I need help with something else
How can we help?

SMART WATCHES

SERIES 26
SERIES 25
SERIES 23
SERIES 22
SERIES 18
SERIES 17
SERIES 15
SERIES 14
SERIES 13
SERIES 12
SERIES 10
SERIES 09
SERIES 08
SERIES 07
SERIES 06
SERIES 05 SPORT
SERIES 05
SERIES 04
SERIES 03
SERIES 02
SERIES 01

EAR BUDS

SPORT PLUS EAR BUDS
PRO EAR BUDS
SPORT EAR BUDS
LITE EAR BUDS

SPEAKERS

RETRO RADIO
BOOM SPEAKER
MINIBOOM SPEAKER
PARTY SPEAKER
CHILL SPEAKER

TECH ACCESSORIES

POWER BANK
TRAVEL PLUG
3 - IN - 1 CHARGING CABLE
ACTIVETAG BY REFLEX ACTIVE
SOUND SHADES

CONTACT US

Support@Reflex-Active.com
+44 (0) 121 524 1400
Monday - Friday 9am to 4pm GMT

Peers Hardy Group
Precision House
Starley Way
Birmingham
UK

B37 7GN